Your care is our number one priority. With our consultant-delivered service, we do our best to ensure that the doctors you meet at your outpatient appointment will also carry out your surgery and your follow-up appointments. And you can even speak to our clinicians 24 hours a day after you’ve had your surgery, via our Patient Advice Line. It’s all part of the Practice Plus Group Hospital, Ilford service.
Getting prepared for surgery
One of the benefits of being treated at our hospital is our ‘one-stop-service’ for your outpatient appointment. We aim to complete any pre-treatment tests then and there, to save you making multiple trips, and our anaesthetists and physiotherapists will do their best to assess you at the same time. We also aim to book a date for your surgery while you are with us too, on a date that suits you.
Your outpatient appointment is also an opportunity for you to meet the consultant who will perform your treatment. Feel free to ask any questions you wish – you may even want to write these down ahead of your appointment. They will explain any special preparations you may need to make before your treatment.
On the day of your treatment, wear something light and comfortable, and bring a pair of slippers with you so you’re as relaxed as possible.
If you’ll be staying with us, you may want to bring personal toiletries, nightclothes, comfortable footwear, and something to read. Please make sure you bring any medication you routinely take in its original packaging.
When you leave the centre after you have had your treatment, you’ll be given full details of your follow up care. We will inform your GP that you’ve been discharged from the treatment centre and we will telephone you – usually a couple of days after your treatment – to check that you are recovering well.
It’s crucial to rest and take care of yourself after your treatment.
If you have any worries or concerns, please call us at any time on our Patient Advice Line – 07580 600 446 to speak to a member of the clinical team.